❓ Frequently Asked Questions
1. How can I obtain a product sample?
Small samples are provided free of charge; however, partners are responsible for the courier fees.
2. What is the typical lead time for orders?
Our standard delivery time is within 15 working days once the order and payment are confirmed.
3. What is the Minimum Order Quantity (MOQ)?
Our standard MOQ is one 20ft container. Please contact us for specific item inquiries.
4. What are the payment terms?
Our standard payment term is T/T: 50% in advance and the remaining 50% before the glass is shipped.
5. What is the service life of the Smart Glass?
For indoor applications, the switchable PDLC glass has a service life of approximately 10 years.
6. Can the glass size be customized?
Yes, we provide fully customized solutions for thickness, dimensions, and shape to meet your specific project requirements.